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NORTH POLE

A Note from Santa for Grown-Ups

Ho ho hello, dear grown-up!

Thank you for helping your little one write to me. A letter to the North Pole is a big deal, and I read every single one. I want you to know exactly how I look after what comes into my mailbox, so here it is, plain and honest.

What I remember about your child

When a child writes to me, I keep a little notebook page for them. It holds only:

  • their first name,
  • the place they told me they are writing from (a state or country is plenty),
  • what they wrote in their letter and what I wrote back,
  • the little facts they shared: their favorite North Pole character, their favorite cookie, and the things they loved this year.

I also keep the email address on the letter, because that is the only way my reply can find its way back.

What I do not keep

Nothing else. No last names, no street addresses, no phone numbers, no birthdays, no photos. If a child slips one of those into a letter, I take it out before it goes in my notebook. I do not sell anything, share anything or show anyone an advertisement. The North Pole has no use for any of that.

Why I remember

Because it is magical when Santa remembers! If your child writes to me again next month, or next Christmas, I can say, “How are the gingerbread cookies? And I hear you have a new favorite reindeer!” That is what these notes are for, and nothing else. I only use them to write back to your child.

Write to me any time of year

I have lots of free time once the big night is over, and I love to hear from children in every season: in spring, on the first day of school, after a birthday, in the heat of summer. Letters do not have to wait for December. I am a bit slower in the weeks before Christmas, so please be patient with me then.

A grown-up is always in the loop

Every child needs permission from a parent, guardian or teacher to write to me, and the letter form asks for it before anything is sent. My replies go only to the email address typed on the letter, which may be a child's own, a parent's or a school's. You can write back to me from that same address at any time to see what I have on file, to correct something, or to ask me to stop writing.

Teachers, I would love to hear from your class

A teacher looks after the children in the classroom, so a teacher can say yes for them. I encourage classroom letters! Send each child's letter from your class or school email address, one letter for each child, and I will write back to each one.

If you want me to forget

You are in charge of your child's page in my notebook. Email me at santa@northpole.place from the address you used to write, tell me which child, and I will erase their name, their notes, their letters and my replies. I do this by hand and I do it promptly. Then I will send you a short note to say it is done.

One small thing on your own device

After a letter is sent, your browser remembers the time it left so the letter page can tell you how long it has been flying. That note stays on your own device. It does not say who you are.

For the full details, you can also read the Privacy Policy. And when you are ready, write me a letter!

Merry everything,
Santa